The People's Hospital: The Real Cost of Life in an Uncaring Health System (Paperback)

Terrifying, whistleblowing - Daily Mail

Nuila unbraids the interlocked strands of hospitals, health insurance companies, Big Pharma and profit-minded physicians, all unified in the purpose of solving sickness through the mechanism of business. He humanizes his points in meticulous and compassionate detail... A skilful writer - New York Times

A compelling mixture of healthcare policy and gripping stories from the frontlines of medicine - Guardian

A fascinating and beautifully written memoir that reminds us what we have with our NHS - and what we stand to lose - Christie Watson

Like a handful of other storied public hospitals in America, Ben Taub manages to do the impossible: to provide world class care for the uninsured and indigent; train generations of physicians; pioneer medical breakthroughs; and do it at a fraction of the cost of fancier places. Nuila's lyrical and riveting prose lays bare the dysfunctional expensive quagmire that passes for our health care system. His stories of patients and those who care for them captures the miracle that is Ben Taub. The People's Hospital is a tour de force - Abraham Verghese, author of Cutting for Stone

A rare and unforgettable work, The People's Hospital takes us deep into the lives of some of America's poorest patients. Following in the tradition of Bryan Stevenson's Just Mercy and Atul Gawande's Being Mortal, Nuila makes a revelatory passage through a system that is both flawed and primed for reform - Andrea Elliott, author of Invisible Child

Ricardo Nuila details the horrific reality of the American healthcare system from the front lines, and shows us why it doesn't have to be like that. This is America, as experienced by the many people who fall through the cracks of a corporate system readily willing to disregard them. The People's Hospital brings the experiences of the poor, undocumented and unlucky to centre stage, while forcing the reader to confront how explicitly money can be the deciding factor when it comes to saving a life - Sally Hayden, author of My Fourth Time, We Drowned

Revelatory and often heartbreaking... Nuila is a skilled writer and shifts elegantly between these narratives and his personal story... His lyricism and empathy defy both typical medical journalism and the reduction of patient care to the management of charts and bills... A compassionate, engrossing story of frustrated hopes and unlikely victories in American health care. - Kirkus, starred review

Nuila practices internal medicine in Houston at Ben Taub Hospital, but the doctor's new book might take place in any big city where the uninsured - like the patients he chronicles here - face astronomical fees, mazes of endless paperwork and poor or insufficient diagnoses made by exhausted medical professionals. Nuila's storytelling gifts place him alongside colleagues like Atul Gawande - Los Angeles Times

The People's Hospital will leave you with a hope that even if our healthcare system will never become the shining beacon of equitable care all patients deserve, it ca, at least, get better - Washington Post

Nuila brilliantly sets up a high-stakes narrative of life and death in a dysfunctional national healthcare system... He has written his first book with symphonic breadth and organization - Houston Chronical

Compassionate, detailed, accessible (and yes, occasionally infuriating), Nuila's book is a wise and timely look at the failures of American medicine and a hopeful glimpse of a different way forward - Shelf Awareness (starred review)

An urgent and essential call for a more humane healthcare system - Publishers Weekly