10 Steps to Successful Sales (Paperback)

Sales - it's an everyday event and part of every business transaction a million times a day. Drawing upon extensive resources, ASTD has put together the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results. Learn from the professionals how to develop a sales mindset, become an active listener, ask the right questions, be positive, and build trust with your clients - all traits of successful sales people.