Should you lend someone a book?
Have you ever lent a book to someone and never seen it again? Follow our simple flowchart to prevent it happening in the future!
Would you like to proceed to the App store to download the Waterstones App?
Reserve online, pay on collection
Thank you for your reservation
Your order is now being processed and we have sent a confirmation email to you at
When will my order be ready to collect?
Following the initial email, you will be contacted by the shop to confirm that your item is available for collection.
Call us on or send us an email at
Unfortunately there has been a problem with your order
Please try again or alternatively you can contact your chosen shop on or send us an email at