We regret that due to the technical limitations of our site, we are unable to offer eBooks or Audio Downloads to customers outside of the UK.

For further details please read our eBooks help.

Waterstones rewards

Join our new rewards scheme tailored for book lovers with exclusive perks and privileges.




Or simply sign up online.

Students, find out about our student scheme.

Benefits for book lovers

Earn points & save

Earn 3 points per £1 spent in our shops, and 1000 points for every completed stamp card. Plus take advantage of special bonus points offers on selected authors and series.

Exclusive offers & freebies

Get early access to exclusive signed & limited editions, free upgrades to a large coffee in our cafés and discounted tickets to literary events.

Expert recommendations

Be the first to hear about exciting new releases from your favourite authors and get tailored book recommendations straight to your inbox - all curated by our expert booksellers.


Download our app

The new Waterstones app has arrived!

Now you can collect, redeem and check your points on the app – so there's no need for a physical loyalty card.

Features include:

  • Immediate access to your points balance and offers
  • A fully digital rewards card - it's easy to use and replaces your plastic card
  • Looking for a book? Search, browse or scan a barcode to read reviews and add to your wishlist
  • Locate your nearest bookshop in a flash
  • More to come...

Download the app:

Frequently asked questions

How do I get the app?

To download the app to your device, simply open the App Store if you're on an iPhone or iPad, or open Google Play if you are on an Android device, then search for 'Waterstones'.

I still have a plastic card. Can I keep using it?

Of course! Any points collected using your plastic card will count towards your balance, and to check the balance you can still ask a bookseller or find it in your online account.

My phone can't be scanned. What do I do?

If the scan fails, please check with the bookseller and try again. It might be that some light is reflecting off the screen and interferring with the scanner so try holding it vertically.

If it still doesn't work you can also access your card number from the app and the bookseller can manually enter this number at the till point.

I don't have an iPhone, iPad or Android device. How do I check my balance?

You can log into your account with any web-enabled device, and use the QR code found there to scan at the till.

Also, all of your account details can be found in your online account, including any gift card balances and scannable QR codes for each gift card you own.

Still have a question?

If you have a general question about how our loyalty scheme works, your account and the points you've earned, you might want to read our Waterstones Rewards FAQs.

Terms & conditions

For help and information, please see our terms and conditions, or contact our Customer Support Team.