Strategic Operations Management (Paperback)

by Steve Brown, Richard Lamming, John Bessant, Peter Jones

Format: Paperback 432 pages

Not in stock

Usually despatched in 2-3 weeks

RRP £45.99

£43.99

You save: £2.00

Delivered FREE
in the UK

Add to basket

This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.

Book details

Published
17/12/2004

Publisher
Butterworth-Heinemann Ltd

ISBN
9780750663199


Other books by this author See all titles

This book can be found in...

The prices displayed are for website purchases only, and may differ to the prices in Waterstones shops.