Collins Workplace English

A self-study course for working adults who need English in the workplace. Workplace English is a self-study pack designed to equip office workers, receptionists, PAs and administrators with the key vocabulary they require to speak and understand English on the phone, when greeting foreign visitors, making meeting and travel arrangements and dealing with problems. * The 24 units cover main areas of office life such as telephoning, answering a call, meeting and greeting visitors, apologising for a delay and conducting small talk. * The pack contains an audio CD and DVD with audio and filmed dialogues to accompany each unit. * The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. Suitable for learners at CEF level A1 / Elementary.