ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide - Second Edition

ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide - Second Edition (Paperback)

by Gerard Blokdijk, Ivanka Menken

Format: Paperback 290 pages

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Book details

Published
03/09/2009

Publisher
Emereo Pty Limited

ISBN
9781742441740


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Computing > Computer certification

Business, Finance and Law > Business and management > Management of specific areas

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