The Trusted Advisor
by David H. Maister, Robert Galford, Charles Green
| Format: | Paperback 224 pages |
|---|
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Synopsis
This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.
Book details
Published
02/01/2002
Publisher
Free Press
ISBN
9780743207768
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