Conducting Successful Discipline Interviews - TakeAway Training Film Series

Synopsis

"The TakeAway Training Film Series" comprises short, practical training films providing managers, supervisors and staff with techniques, advice and ideas on some of the key areas of their job. The series which features 'talking head discussion' between psychologists Eve Ash and Peter Quarry, is designed for learning resource centres and management self-development. When the first titles in the series appeared "People Management Journal" said: '...one of the main selling points is that they firmly place responsibility for learning with the learner...They could be used either as stand-alone distance learning tools or as part of a training session. I am sure that any viewer will be able to take up their basic principles and apply them.' Many managers get confused about the difference between a discipline interview and a counselling or coaching session. In "Conducting Successful Discipline Interviews" you will discover: What is 'progressive disciplining?' ; how to adapt the interview for different situations; the role of documentation; common pitfalls in disciplining a staff member; how to structure a discipline interview; dealing with strong emotional reactions; and, how to avoid being manipulated.