9 Essentials for Exit Interviews - TakeAway Training Film Series

Synopsis

"The TakeAway Training Film Series" comprises short, practical training films providing managers, supervisors and staff with techniques, advice and ideas on some of the key areas of their job. The series which features 'talking head discussion' between psychologists Eve Ash and Peter Quarry, is designed for learning resource centres and management self-development. When the first titles in the series appeared "People Management Journal" said: '...one of the main selling points is that they firmly place responsibility for learning with the learner...They could be used either as stand-alone distance learning tools or as part of a training session. I am sure that any viewer will be able to take up their basic principles and apply them.' Many people change jobs as a means of getting away from their current employer rather than because they are drawn to the new one. Exit interviews are an important means of keeping your finger on the corporate pulse to identify problems with staff satisfaction or loyalty. In "9 Essentials for Exit Interviews" you will discover: techniques for gathering exit information; how, when and who to involve; how to encourage open dialogue; approaches to managing feedback; the value of constructive criticism; and, managing confidentiality issues.