The Waterstone's Card

All Waterstones Cardholders enjoy the following great benefits:

  • Earn three points for every £1 you spend* - each point is worth 1p.
  • You can earn and redeem points online and in Waterstones shops, and you can check your balance at any time by signing into your account.
  • Waterstones genre guides

  • It's free to join - all you need is an email address to start earning points today.
  • Earn bonus points on books by some of your favourite authors.
  • Receive exclusive offers and money-can't-buy competitions by email.
  • Read and review books before they are published.
  • Earn five eco points when you don't take a plastic bag.
  • Questions and contacting us

    *Please note: from 29th October 2010 we will no longer award Waterstones Card points on eBook purchases. Cardholders can still use their Waterstones Card points to buy eBooks. Full details are listed under 14. a) in the Waterstones Card Terms and Conditions.

    If you have a question about setting up or using your Waterstones Card, please look through our Waterstones Card FAQs

  • Your card will be despatched within 28 days of signing up
  • Each point is worth one penny
  • Points earned online are added to your account within 72 hours of your order being despatched
  • Points redeemed online will not be shown on your order confirmation email, but will be visible when you view your Card account online, 72 hours after your order is despatched
  • We are unable to add points to your account for purchases made prior to your signing up to the Waterstones Card
  • Don't forget - if you choose not to receive Waterstones Card emails, you will not receive any exclusive offers, competitions or benefits by email
  • For further help you can contact the Waterstones Card Customer Helpline on our freephone number 0845 217 2920 or email them at cardenquiries@waterstones.com.

    The helpline is open between 9am and 5.30pm Monday to Friday. Calls made from a BT Landline will usually be charged at a standard local rate. Calls from a mobile and other providers will incur a charge with rates varying dependant on the provider.

    Waterstones Card Terms and Conditions

    Sign up for your Waterstones Card today.
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