Welcome to Waterstones.com help pages

These pages are here to help you get the most from the website, and also to help resolve any queries you may have.

Please take time to look through the 'Help menu' on the left, which contains all of the information you will need to know about our service from creating an account to placing your order.

The majority of your questions can hopefully be answered on our FAQs page. Or if you are unable to find an answer to your query, then please visit the Contact us page, for details on how to get in touch.