Delivery Options

All the information you'll need on our delivery options, and our new Click & Collect service.

Waterstones.com is currently offering free UK delivery on orders over £10. Please ensure that you select "FREE DELIVERY" during checkout.

Terms and Conditions

  • The items you order will be delivered as soon as they become available and therefore may arrive separately.
  • The offer only applies to orders with delivery addresses in the UK.
  • Orders placed using free delivery will be delivered 2-4 days later than the first class delivery.

Find out more on our free delivery page >

If an item is in stock, we will display a message to show this. For example: In stock - Usually Despatched within 24/48 hours.

For titles which are not currently in stock, each product page gives a 'Usually despatched' time which is an indicator (not a guarantee) on how long it will take us to receive the item from our supplier. Please see the availability types below for a breakdown of what these indicators mean.

Find out more on our product availability page >

Our Click & Collect service allows you to search for the book you're after and if it's in stock in your chosen bookshop, reserve it for collection from them. The shop will then contact you to confirm that your chosen book has been put aside, ready for you to pick up, at a time that suits you, over the following five days.

Find out more on our Click & Collect page >

Some items on our website, Kindles for example, are only available for UK delivery. You are able to buy these if you live overseas, but delivery will have to be to a UK address. If your default delivery address is outside the UK, you will need to go to your account (on the desktop site) and change it for a UK one before you can proceed to the checkout and purchase any of these items.

UK delivery options
Delivery options Price Estimated delivery time from order confirmation
Free UK delivery Free on all orders of £10 and over Within 4 - 5 working days. Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays. Read more >
First class £2.75 for the first item, then 55p per additional item. Within 2 - 3 working days. Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays.
Courier delivery £4.95 for the first item, then 55p per additional item

Next working day delivery, excluding public holidays.

This method is fully secure and we can track and trace the order for you. Orders placed by this method should be delivered the following working day, though there may be delays.

We will do our best to ensure that goods leave our fulfilment centre on the day the order is received, providing the item is in stock or on the same day the goods reach us from our suppliers. However, goods despatched after 3pm may not be collected from our fulfilment centre until the following day.

Please note that goods despatched on a Friday will normally be delivered the following Monday. Goods despatched over the weekend will normally be delivered the following Tuesday. Orders sent via this method will require a signature upon receipt.

Read more
Click & Collect Free Reserve your book on Waterstones.com, collect it from your local Waterstones and pay the online price. Read more >
Delivery to a Waterstones bookshop Free

Items delivered via this method are usually received in shops within two to five working days from despatch and will then be held at the shop for 90 days for you to pick up at your convenience.

Please remember to take your despatch note or order number and a form of ID with you when you go to collect your goods - we require these as a proof of purchase, and without them we cannot release your order.

Please note, Kindle devices cannot be delivered to our shops in this way, but you can use our free Click & Collect service to reserve these at your local Waterstones, or have them delivered to another UK address.

Read more
Overseas delivery options
Delivery options Price Estimated delivery time from order confirmation
Europe delivery £7.50 7 - 8 working days of despatch. Orders sent via this method will require a signature upon receipt. Please note courier delivery cannot be made to PO Boxes.
Rest of the world delivery £12.50 7 - 10 working days of despatch. Orders sent via this method will require a signature upon receipt. Please note courier delivery cannot be made to PO Boxes.

VAT

The prices payable for goods are as set out in the website, inclusive of VAT where applicable (books are currently zero rated). Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary.

Customs Charges

If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Waterstones has no control over additional charges in relation to customs clearance. Waterstones recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer.

We are happy to ship orders to the following countries:

Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darrusalam, Bulgaria, Canada, Canary Islands, Cayman Islands, Chile, China (inc Tibet), Comoros, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Estonia, Fiji, Finland, France, Germany, Gibraltar, Greece, Guadaloupe, Guernsey, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Latvia, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Monaco, Montenegro, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States of America.

BFPO Addresses: For BFPO addresses, please select UK as your country. Please note that we are currently unable to send orders by courier delivery to BFPO addresses. Please make sure you do not have this method selected at checkout.