Shopping with Waterstones.com

Registering is simple...

There's never been a better time to shop with us!

We've made several new improvements to Waterstones.com, making it even simpler and safer to shop online with us. We've improved our shopping basket, made it easier to use your Waterstones Loyalty Card, and introduced an intelligent search function which makes it easier to browse our catalogue of over three million titles. As proud as we are of these developments, there's even more to come!

Getting started

As a new customer of Waterstones.com, you will need to register your details with us. This ensures that we have all the information we need to fulfil your order, or contact you in the unlikely event of a problem with your order.

To register, you will need to follow the 'My account' link at the top of this page. You will be redirected to a 'New customer - create account' dialogue box. To register we simply require a valid email address and a billing address that corresponds with the address at which your debit/credit card is registered. Once we have this information you will be able to start shopping straightaway.

Registering is simple...









You can sign up for our email newsletters, where you'll be the first to know about new and forthcoming titles, book news and all the great offers online and in our shops. You will also be able to enter competitions, read reviews, and pre-order forthcoming releases.

In addition, registering with the site allows you to create 'Wish lists' of items that you can send to your friends and family via email.

As you browse through our online store you can add items to your 'Shopping basket', which is always visible wherever you are on the website.

You can add or remove items at any time, prior to completing your purchase at the 'Checkout'. If you are a frequent user, you may wish to set up an 'Express checkout' profile, where the site will securely store your card and billing information, making it possible for you to make your purchases instantly.



You can always see your basket Once you are at the checkout, we use the strongest and most secure version of 128-bit Secure Socket Layers (SSL) encryption. This is the industry standard for e-commerce and the best solution currently available for secure, online commerce transactions. SSL encrypts all of your personal information, including your credit card number, name and address. This ensures that your details cannot be read as they travel over the internet.

Once your order is submitted, a confirmation message will be sent to your registered email address. You can keep yourself updated by using the 'My orders' page. Our site is secure and we will only take payment on despatch of your item.

All prices are for online purchases only and may differ to the prices in Waterstones shops.