If you're looking to speak to a bookseller, find out about your online order or comment on our bookshops you can get in touch with us by clicking one of the options below.
For a full list of current vacancies in our bookshops and offices please see our Careers and Retail Opportunities page.
For updates on Christmas delivery dates and information, see our Delivery Options page.
Our Customer Support Team is available Monday to Friday excluding Bank Holidays, from 9am to 6pm.
UK: 0808 118 8787. FREE from a BT landline, costs may vary with other providers.
Outside the UK: +44 208 045 1001. Please note that charges will apply.
In order for us to deal with your enquiry as efficiently as possible, please choose an option from the list below:
Buy tickets or enquire about events.
Charity and sponsorship requests
Find out about sponsorship.
Jobs at Waterstones
Find a full list of our vacancies.
Find our online help pages.
Find your local bookshop.
Enquire about Marketplace.
Click & Collect
See our step-by-step guide.
Gift cards and vouchers
Find more information.
Waterstones Card enquiries
See answers to FAQs.
Kindle & eReading
Get help with your device.
See our independent publishers page.