If you're looking to speak to a bookseller, find out about your online order or comment on our bookshops you can get in touch with us by clicking one of the options below.
Our Customer Support Team is available Monday to Friday excluding Bank Holidays, from 9am to 6pm.
UK: 0808 118 8787. FREE from a BT landline, costs may vary with other providers.
Outside the UK: +44 208 045 1001. Please note that charges will apply.
In order for us to deal with your enquiry as efficiently as possible, please choose an option from the list below:
Find our online help pages.
Click & Collect
See our step-by-step guide.
Buy tickets or enquire about events.
Find your local bookshop.
Enquire about Marketplace.
Find out about sponsorship.
Gift cards and vouchers
Find more information.
See our independent publishers page.
Jobs at Waterstones
Waterstones Card enquiries
See answers to FAQs.
Kindle & eReading
Get help with your device.