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Showing 1-9 of 9 titles

1 Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies

by Charlotte Pell, John Seddon

Format: Paperback 192 pages
Published: 24/04/2012

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This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a... Read more

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RRP £18.00

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2 Essential Public Affairs for Journalists

by James Morrison

Format: Paperback 672 pages
Published: 31/03/2011

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Essential Public Affairs for Journalists is an invaluable guide for journalism students and those already in the industry. Offering comprehensive... Read more

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RRP £21.99

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3 BTEC Level 3 National Public Services Student Book 2: 2 - Level 3 BTEC National Public Service

by Debra Gray, Tracey Lilley, Elizabeth Toms

Format: Paperback 336 pages
Published: 11/11/2010

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BTEC and Heinemann have joined forces to bring you BTEC's own BTEC Level 3 National Public Services resources -- by the BTEC team, for BTEC... Read more

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RRP £24.99

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4 Critical Perspectives on User Involvement

by Marian Barnes, Phil Cotterell

Format: Paperback 296 pages
Published: 09/11/2011

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This original and insightful reader provides a critical stock take of the state of user involvement and will be an important resource for students... Read more

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RRP £26.99

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5 Instruction to Deliver: Fighting to Transform Britain's Public Services

by Michael Barber

Format: Paperback 480 pages
Published: 22/05/2008

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6 Public Management Reform: A Comparative Analysis - New Public Management, Governance, and the Neo-weberian State

by Christopher Pollitt, Geert Bouckaert

Format: Paperback 392 pages
Published: 08/09/2011

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The third edition of this widely-used and established standard text on public management reform in the developed world has been completely revised... Read more

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RRP £29.99

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7 Providing a Sure Start: How Government Discovered Early Childhood

by Naomi Eisenstadt

Format: Paperback 192 pages
Published: 28/09/2011

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Offering insight into the key debates on services for young children, this book tells how Sure Start was set up, the numerous changes it went... Read more

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RRP £21.99

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8 BTEC Level 3 National Public Services Student Book 1: Bk. 1 - Level 3 BTEC National Public Service

by Debra Gray, Tracey Lilley, Elizabeth Toms

Format: Paperback 368 pages
Published: 06/08/2010

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BTEC and Heinemann have joined forces to bring you BTEC's own BTEC Level 3 National Public Services resources -- by the BTEC team, for BTEC... Read more

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9 Collaboration in Public Policy and Practice: Perspectives on Boundary Spanners

by Paul Williams

Format: Paperback 208 pages
Published: 13/01/2012

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Collaborative working is an established feature of the public, business and third sector environments, but its effectiveness can be hampered by... Read more

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RRP £23.99

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