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Showing 1-10 of 2597 titles

1 The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Paperback)

by Matthew Dixon, Nicholas Toman, Rick DeLisi

Format: Paperback 256 pages
Published: 26/09/2013

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Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter... Read more

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RRP £14.99

£11.99

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2 Health, Safety and Environment Test for Operatives and Specialists: GT 100/13 (Paperback)

by CITB

Format: Paperback 228 pages
Published: 03/01/2012

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4 out of 5
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RRP £10.95

£9.89

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3 Health, Safety & Environment Test for Operatives & Specialists: GT 100/13

by CITB

Format: DVD-ROM
Published: 03/01/2012

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RRP £14.90

£11.92

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4 Health, Safety and Environment Test for Managers and Professionals: Gt200/14

by CITB

Format: DVD-ROM
Published: 03/01/2012

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5 Deprivation of Liberty Safeguards: Code of Practice to Supplement the Main Mental Capacity Act 2005 Code of Practice (Paperback)

by TSO

Format: Paperback 124 pages
Published: 26/08/2008

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RRP £15.00

£12.26

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6 Accelerate: Building Strategic Agility for a Faster-Moving World (Hardback)

by John P. Kotter

Format: Hardback 224 pages
Published: 08/04/2014

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RRP £16.99

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7 Cupcakes and Kalashnikovs: 100 Years of the Best Journalism by Women (Paperback)

by Eleanor Mills

Format: Paperback 400 pages
Published: 15/09/2005

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Many female journalists came to the fore during the first and second world wars, and their perspective was very different to that of their male... Read more

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RRP £12.99

£10.39

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8 Flash Boys (Hardback)

by Michael Lewis

Format: Hardback 288 pages
Published: 31/03/2014

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4 out of 5

If you thought Wall Street was about alpha males standing in trading pits hollering at each other, think again. That world is dead. Now, the... Read more

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RRP £20.00

£15.00

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9 Health, Safety and Environment Test for Managers and Professionals: GT 200/14 (Paperback)

by CITB

Format: Paperback 124 pages
Published: 03/01/2012

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10 Setting the Table (Paperback)

by Danny Meyer

Format: Paperback 336 pages
Published: 11/02/2010

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£7.99

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