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1 Swim with the Sharks without Being Eaten Alive: Out Sell, Out Manage and Out Negotiate Your Competition
by Harvey MacKay, Kenneth H. Blanchard
| Format: | Paperback 224 pages |
|---|---|
| Published: | 05/10/1989 |
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Outsell, outmanage, outmotivate and outnegotiate your competition Read more
2 Raving Fans: Revolutionary Approach to Customer Service - The One Minute Manager
by Kenneth H. Blanchard, Sheldon Bowles
| Format: | Paperback 160 pages |
|---|---|
| Published: | 15/06/1998 |
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With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling... Read more
