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Showing 1-10 of 30 titles

1 Making a Difference: Leadership and Academic Libraries (Paperback)

by Peter Hernon, Dr. Nancy Rossiter

Format: Paperback 316 pages
Published: 30/12/2006

Not in stock

Usually despatched in 4-7 days


2 Ethics and Librarianship (Paperback)

by Robert Hauptman, Peter Hernon

Format: Paperback 136 pages
Published: 30/04/2002

Not in stock

Usually despatched in 2-3 weeks


3 Depository Library Use of Technology - Information Management, Policy, & Services (Paperback)

by Jan Swanbeck, Peter Hernon, Jan Swanbeck, Peter Hernon

Format: Paperback 274 pages
Published: 01/01/1993

Not in stock

Usually despatched in 2-3 weeks


4 Listening to the Customer (Paperback)

by Peter Hernon, Joseph R. Matthews

Format: Paperback 201 pages
Published: 23/05/2011

Not in stock

Usually despatched in 4-7 days


5 Service Quality in Academic Libraries - Contemporary Studies in Information Management, Policies & Services (Hardback)

by Peter Hernon, Ellen Altman

Format: Hardback 204 pages
Published: 01/01/1996

Not in stock

Usually despatched in 2-3 weeks


6 U.S. Government on the Web: Getting the Information You Need (Paperback)

by Peter Hernon, John A. Shuler, Robert E. Dugan

Format: Paperback 492 pages
Published: 30/06/2003

Not in stock

Usually despatched in 2-3 weeks


7 Statistics: A Component of the Research Process - Information Management Policies & Services (Hardback)

by Peter Hernon

Format: Hardback 266 pages
Published: 01/01/1994

Not in stock

Usually despatched in 2-3 weeks


8 Reflecting on the Future of Academic and Public Libraries (Paperback)

by Peter Hernon, Joseph R. Matthews

Format: Paperback 248 pages
Published: 23/04/2013

Not in stock

Usually despatched in 3-5 days


9 Assessing Service Quality: Satisfying the Expectations of Library Customers (Paperback)

by Peter Hernon, Ellen Altman

Format: Paperback 215 pages
Published: 15/04/2010

Not in stock

Usually despatched in 2-3 weeks