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Showing 1-10 of 21 titles

1 Ethics and Librarianship (Paperback)

by Robert Hauptman, Peter Hernon

Format: Paperback 136 pages
Published: 30/04/2002

Not in stock

Usually despatched in 2-3 weeks


2 Depository Library Use of Technology - Information Management, Policy, & Services (Paperback)

by Jan Swanbeck, Peter Hernon, Jan Swanbeck, Peter Hernon

Format: Paperback 274 pages
Published: 01/01/1993

Not in stock

Usually despatched in 2-3 weeks


3 Service Quality in Academic Libraries - Information Management Policies & Services (Paperback)

by Peter Hernon, Ellen Altman

Format: Paperback 206 pages
Published: 01/01/1996

Not in stock

Usually despatched in 2-3 weeks


4 Academic Librarians as Emotionally Intelligent Leaders (Paperback)

by Peter Hernon, Joan Giesecke, Camila A. Alire

Format: Paperback 172 pages
Published: 30/10/2007

Not in stock

Usually despatched in 4-7 days


5 An Action Plan for Outcomes Assessment in Your Library (Paperback)

by Peter Hernon, Robert E. Dugan

Format: Paperback 224 pages
Published: 31/05/2002

Not in stock

Usually despatched in 2-3 weeks


6 Higher Education Outcomes Assessment for the Twenty-First Century (Paperback)

by Peter Hernon, Robert E. Dugan, Candy Schwartz

Format: Paperback 258 pages
Published: 09/05/2013

Not in stock

Usually despatched in 2-3 weeks


7 Convergence and Collaboration of Campus Information Services (Paperback)

by Peter Hernon, Ronald R. Powell

Format: Paperback 252 pages
Published: 30/10/2008

Not in stock

Usually despatched in 4-7 days


8 Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes (Paperback)

by Robert E. Dugan, Peter Hernon, Danuta A. Nitecki

Format: Paperback 346 pages
Published: 27/08/2009

Not in stock

Usually despatched within 7 weeks


9 Assessing Service Quality: Satisfying the Expectations of Library Customers (Paperback)

by Peter Hernon, Ellen Altman

Format: Paperback 215 pages
Published: 15/04/2010

Not in stock

Usually despatched in 2-3 weeks


10 Library Leadership in the United States and Europe: A Comparative Study of Academic and Public Libraries (Paperback)

by Peter Hernon, Niels Ole Pors

Format: Paperback 231 pages
Published: 01/01/2013

Not in stock

Usually despatched in 2-3 weeks