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Showing 1-10 of 21 titles

1 U.S. Government on the Web: Getting the Information You Need (Paperback)

by Peter Hernon, John A. Shuler, Robert E. Dugan

Format: Paperback 492 pages
Published: 30/06/2003

Not in stock

Usually despatched in 2-3 weeks



3 Depository Library Use of Technology - Information Management, Policy, & Services (Paperback)

by Jan Swanbeck, Peter Hernon, Jan Swanbeck, Peter Hernon

Format: Paperback 274 pages
Published: 01/01/1993

Not in stock

Usually despatched in 2-3 weeks


4 Reflecting on the Future of Academic and Public Libraries (Paperback)

by Peter Hernon, Joseph R. Matthews

Format: Paperback 248 pages
Published: 23/04/2013

Not in stock

Usually despatched in 3-5 days


5 Engaging in Evaluation and Assessment Research (Paperback)

by Peter Hernon, Robert E. Dugan, Danuta A. Nitecki

Format: Paperback 305 pages
Published: 24/06/2011

Not in stock

Usually despatched in 2-3 weeks


6 Delivering Satisfaction and Service Quality: A Customer-based Approach for Libraries (Paperback)

by Peter Hernon, John R. Whitman

Format: Paperback 160 pages
Published: 30/11/2000

Not in stock

Usually despatched in 2-3 weeks


7 Making a Difference: Leadership and Academic Libraries (Paperback)

by Peter Hernon, Dr. Nancy Rossiter

Format: Paperback 316 pages
Published: 30/12/2006

Not in stock

Usually despatched in 4-7 days


8 Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes (Paperback)

by Robert E. Dugan, Peter Hernon, Danuta A. Nitecki

Format: Paperback 346 pages
Published: 27/08/2009

Not in stock

Usually despatched within 7 weeks


9 U.S. Government on the Web: Getting the Information You Need (Paperback)

by Peter Hernon, Robert E. Dugan, John A. Shuler, Robert E. Dygan

Format: Paperback 350 pages
Published: 15/07/1999

Not in stock

Usually despatched in 2-3 weeks


10 Listening to the Customer (Paperback)

by Peter Hernon, Joseph R. Matthews

Format: Paperback 201 pages
Published: 23/05/2011

Not in stock

Usually despatched in 4-7 days