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1 The Value Profit Chain (eBook): Treat Employees Like Customers and Customers Like

by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger

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File type: EPUB DRM
Published: 11/05/2010

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2 Service Profit Chain (eBook)

by James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger

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Published: 10/04/1997

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3 The Hour Between Dog and Wolf (eBook): Risk-taking, Gut Feelings and the Biology of Boom and Bust

by John Coates

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Published: 10/05/2012

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4 Intelligent Leadership (eBook)

by Alan Hooper, John Potter

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Published: 28/02/2011

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RRP £15.64

£12.51

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5 Stuff Matters (eBook): Genius, Risk and the Secret of Capitalism

by Harry Bingham

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Published: 08/07/2010

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6 I Can Read You Like a Book (eBook): How to Spot the Messages and Emotions People are Really Sending with Their Body Language

by Gregory Hartley, Maryann Karinch

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Published: 30/01/2007

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RRP £13.99

£11.19

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7 Leadership: The Key Concepts (eBook)

by Antonio Marturano, Jonathan Gosling

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Published: 27/11/2007

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RRP £16.99

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8 Velocity (eBook): Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance--A Business Novel

by Dee Jacob, Suzan Bergland, Jeff Cox

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Published: 29/12/2009

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9 Communication Miracles at Work (eBook): Effective Tools and Tips for Getting the Most from Your Work Relationships

by Matthew Gilbert

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Published: 31/07/2002

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RRP £12.98

£10.38

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10 Me Myself My Team (eBook): How to Become an Effective Team Player Using NLP

by Angus I. McLeod

Format: eBook
File type: EPUB DRM
Published: 30/09/2011

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RRP £12.98

£10.38

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