Browse results

Showing 1-10 of 33 titles

RRP £5.60

£4.48

You save: £1.12


2 How to Write Apology Letters (eBook): 57 Ready-to-Use Letters

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 31/01/2012

Available for immediate download


3 Communication Gaffes (eBook): How to Recover from NastyGrams, Insults, Insensitivities, Goofs, and Gossip

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/03/2012

Available for immediate download


4 Dealing with Difficult Buyers (eBook): Quick Tips to Turn Frustration into Sales and Satisfaction

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 30/01/2012

Available for immediate download


5 The Conflict Resolution Bible (eBook): A Quick Reference Guide for Resolving Conflict in the Workplace

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/03/2012

Available for immediate download


6 Communicate with Confidence (eBook): How to Say it Right the First Time and Every Time

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 03/11/2011

Available for immediate download

RRP £11.89

£9.51

You save: £2.38


7 What Do You Mean by That? (eBook): Using Small Talk and Body Language to Increase Credibility

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/03/2012

Available for immediate download


8 Confrontational Communication (eBook): Delivering Negative Feedback, Bad News, and Other Straight Talk

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/03/2012

Available for immediate download


9 Resignation Letters (eBook): Tips and Samples for a Smooth Transition from This Job to the Next

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/01/2007

Available for immediate download


10 Persuasive Presentations (eBook)

by Dianna Booher

Format: eBook
File type: EPUB DRM
Published: 01/01/2008

Available for immediate download