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Showing 1-10 of 144 titles

1 Change Management in IT Best Practices- Simplify IT Changes with Change Management Process, Plans and Templates - Integrated, Fast, Simple and Successful (Paperback)

by Gerard Blokdijk, Ivanka Menken

Format: Paperback 156 pages
Published: 27/09/2008

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2 Itil V3: How to Develop, Implement and Enforce ITIL V3 Best Practices, Second Edition (Paperback)

by Gerard Blokdijk, Ivanka Menken

Format: Paperback 168 pages
Published: 22/06/2009

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3 Cloud Computing Best Practice Specialist Guide for Virtualization: Understanding and Applying Virtualization Solutions (Paperback)

by Ivanka Menken, Gerard Blokdijk

Format: Paperback 248 pages
Published: 10/10/2009

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4 Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the Use of Capacity by Moving Workload to Less Utilized Times, Hardware, or Places Best Practices Handbook (Paperback)

by Gerard Blokdijk

Format: Paperback 96 pages
Published: 12/09/2008

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5 Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management SLAs - Ready to Use Supporting Documents Bringing ITIL Theory into Practice (Paperback)

by Gerard Blokdijk, Ivanka Menken

Format: Paperback 224 pages
Published: 15/10/2008

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6 Cloud Computing Best Practice Guide: Strategies, Methods and Challenges To Managing Services in the Cloud (Paperback)

by Ivanka Menken, Gerard Blokdijk

Format: Paperback 168 pages
Published: 10/10/2009

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7 The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant (Paperback)

by Claire Engle, Gerard Blokdijk, Ivanka Menken

Format: Paperback 124 pages
Published: 04/08/2008

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8 ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification Study Guide (Paperback)

by Ivanka Menken, Gerard Blokdijk, Michael Wedemeyer

Format: Paperback 108 pages
Published: 22/11/2008

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9 ITIL V3 Service Capability PPO - Planning, Protection and Optimization of IT Services Best Practices Study and Implementation Guide (Paperback)

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 168 pages
Published: 02/04/2009

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10 Software Testing and Quality Assurance with IT Change Management Transition Planning, Support, Service Validation, Testing and Evaluation Handbook. Change without Risk. (Paperback)

by Gerard Blokdijk, Ivanka Menken

Format: Paperback 116 pages
Published: 19/09/2008

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