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1 ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 208 pages
Published: 26/02/2009

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Usually despatched in 2-3 weeks

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2 ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on Your First Try Certification Study Guide

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 120 pages
Published: 02/12/2008

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3 ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 188 pages
Published: 18/02/2009

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Usually despatched in 7-10 days

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4 ITIL V3 Service Capability PPO - Planning, Protection and Optimization of IT Services Best Practices Study and Implementation Guide

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 168 pages
Published: 02/04/2009

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5 ITIL V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate OSA Capability Complete Certification Kit

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 244 pages
Published: 18/02/2009

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6 ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide

by Ivanka Menken, Gerard Blokdijk, Tim Malone

Format: Paperback 404 pages
Published: 03/04/2009

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7 ITIL V3 Service Capability PPO Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability PPO Exam - The How To Pass on Your First Try Certification Study Guide

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 136 pages
Published: 10/03/2009

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8 ITIL V3 Service Capability RCV - Release, Control and Validation of IT Services Best Practices Study and Implementation Guide

by Tim Malone, Ivanka Menken, Gerard Blokdijk

Format: Paperback 176 pages
Published: 14/10/2008

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9 ITIL V3 MALC Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the ITIL V3 Managing Across the Lifecycle Exam - The How To Pass on Your First Try Certification Study Guide

by Gerard Blokdijk, Ivanka Menken, Tim Malone

Format: Paperback 184 pages
Published: 26/03/2009

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10 ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit

by Tim Malone, Gerard Blokdijk, Ivanka Menken

Format: Paperback 184 pages
Published: 19/02/2009

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