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1 Delivering Knock Your Socks Off Service - Knock Your Socks Off
by Kristin Anderson, Ron Zemke, John Bush
| Format: | Paperback 136 pages |
|---|---|
| Published: | 01/11/1997 |
Unavailable
2 Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service
by Ron Zemke, John Bush, Kristin J. Anderson
| Format: | Paperback 150 pages |
|---|---|
| Published: | 30/11/1997 |
Unavailable
3 Delivering Knock Your Socks Off Service
by Kristin J. Anderson, Ron Zemke, John Bush
| Format: | Paperback 176 pages |
|---|---|
| Published: | 01/01/2003 |
Unavailable
4 Service Recovery: Fixing Broken Customers - Management master series
by Ron Zemke
| Format: | Paperback 63 pages |
|---|---|
| Published: | 30/04/2000 |
Unavailable
5 Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers
by Kristin J. Anderson, Ron Zemke, John Bush
| Format: | Paperback 176 pages |
|---|---|
| Published: | 07/01/1995 |
Available to order
Usually despatched in 2-3 weeks
£13.99
6 Knock Your Socks Off Service Recovery
by Ron Zemke, Chip R. Bell, John Bush
| Format: | Paperback 160 pages |
|---|---|
| Published: | 01/06/2000 |
Available to order
Usually despatched within 7 weeks
£14.99
7 Service Magic: The Art of Amazing Your Customers
| Format: | Paperback 272 pages |
|---|---|
| Published: | 22/04/2003 |
Unavailable
8 Coaching Knock Your Socks Off Service - Knock your socks off series
by Kristin J. Anderson, Ron Zemke
| Format: | Paperback 160 pages |
|---|---|
| Published: | 01/09/1996 |
Available to order
Availability uncertain
£14.99
9 Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money
| Format: | Paperback 176 pages |
|---|---|
| Published: | 01/06/2005 |
Available to order
Usually despatched in 3-5 days
£12.99
10 Knock Your Socks Off Selling
by Ron Zemke, Jeffrey H. Gitomer
| Format: | Paperback 150 pages |
|---|---|
| Published: | 30/04/1999 |
Available to order
Availability uncertain
£12.99
