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31 ITIL Practitioner Release and Control (IPRC) All-in-one Exam Guide and Certification Work Book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management, Second Edition (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 110 pages |
|---|---|
| Published: | 07/07/2009 |
Available to order
Usually despatched in 2-3 weeks
£39.95
32 ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability Complete Certification Kit (Paperback)
by Ivanka Menken, Tim Malone, Gerard Blokdijk
| Format: | Paperback 168 pages |
|---|---|
| Published: | 26/03/2009 |
Available to order
Usually despatched in 2-3 weeks
£419.95
33 IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide - Second Edition (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 206 pages |
|---|---|
| Published: | 10/08/2009 |
Available to order
Usually despatched in 2-3 weeks
£39.95
34 IT Professional's Guide to Policies and Procedures - Solid, Straightforward and Effective Guide to IT Policies and Procedures - 103 Sources for Better Written Policies and Procedures (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 620 pages |
|---|---|
| Published: | 04/08/2009 |
Available to order
Usually despatched in 2-3 weeks
£39.95
35 ITIL V3 Service Capability PPO - Planning, Protection and Optimization of IT Services Best Practices Study and Implementation Guide (Paperback)
by Tim Malone, Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 168 pages |
|---|---|
| Published: | 02/04/2009 |
Available to order
Usually despatched in 7-10 days
£41.95
36 Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to Use Supporting Documents Bringing ITIL Theory into Practice (Paperback)
by Gerard Blokdijk, Ivanka Menken
| Format: | Paperback 124 pages |
|---|---|
| Published: | 21/10/2008 |
Available to order
Usually despatched in 2-3 weeks
£26.95
37 Capacity Management Handbook, Monitor, Analyze, Tune, Manage Demand and Plan Your Organizations IT Capacity Demands Best Practices Handbook - Ready to Use Bringing Theory into Action (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 104 pages |
|---|---|
| Published: | 09/08/2008 |
Available to order
Usually despatched in 2-3 weeks
£29.95
38 Cloud Computing Virtualization Specialist Complete Certification Kit - Study Guide Book and Online Course - Second Edition (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 206 pages |
|---|---|
| Published: | 25/08/2010 |
Available to order
Usually despatched in 2-3 weeks
£79.95
39 SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course (Paperback)
by Ivanka Menken, Gerard Blokdijk
| Format: | Paperback 218 pages |
|---|---|
| Published: | 12/06/2009 |
Available to order
Usually despatched in 2-3 weeks
£34.95
40 ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit (Paperback)
by Tim Malone, Gerard Blokdijk, Ivanka Menken
| Format: | Paperback 184 pages |
|---|---|
| Published: | 19/02/2009 |
Available to order
Usually despatched in 2-3 weeks
£419.95
